Over the past few months, the Scambook Community has posted numerous complaints about JustFab.com. In fact, according to our statistics, complaints about JustFab are the most viewed complaints on Scambook. Visitors to Scambook.com have viewed the various JustFab complaints over 10,000 times.
This overwhelming interest in JustFab.com has not gone unnoticed: earlier today, a national class action lawsuit was filed against Just Fabulous, Inc., based on its website, JustFab.com. The lawsuit claims that JustFab’s website is deceptive and fails to inform consumers they are being enrolled in a monthly charge. The allegations in the class action are similar to many of the complaints Scambook users have posted in recent months.
2 Comments
Thank you for raising this issue to my attention and thanks for publishing the class action regarding Just Fab on your website. I was recently caught by them: In fact, like most people, I never specifically agreed for Just Fab to withdraw more than 19$ for my first pair of shoe on March 2012. I have been trying to call the custumer line to cancel my so call "membership" in vain, they would just not answer the phone. The contract "by default" is illegal and null in Quebec, Canada. I have addressed an email to Justfab indicating that unless I received a full reimbursment of all the illegal amounts you have taken from my credit card (3 X 42.50$), I would sue the company. I am thinking of taking a class action in the provide of Quebec, Canada. I will also notify the Consumer protection office.
ReplyDeleteMeanwhile, can you help me getting my money back and cancel my "so call" membership?
Isabelle Tremblay
Unfortunately I don't know how to cancel orders. I was just passing along the information. I would contact your bank or credit card holder, the one you used to pay them, and explain the situation and remove authorization of use from the company.
ReplyDelete